The Expert is bound by a last-standing relationship with Somfy and signs a professional quality charter detailing 10 commitments: 1. A team of specialists dedicated entirely to your project 2. A reception space near you to discover and test out the latest Somfy solutions 3. A custom analysis of your project with solutions adapted to your needs and your budget. 4. Stated timeframes are respected 5. A detailed quote, free and without commitment 6. Safe installation 7. Assistance with explaining how your installation operates 8. The guarantee of a well-maintained installation thanks to Somfy's stringent spare parts tracking 9. Follow-up to adapt your installations at your own pace and according to your needs 10. The quality assurance of a world leader.